Helping the best healthcare organizations get even better.
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Platforms
HP Alpha, Integrity & Proliant
IBM p590 & p6 Servers
Microsoft Windows Servers
SAN Storage
HP OpenVMS
UNIX (AIX, Linux & HPUX)
InterSystems Cache®
Citrix
Application Expertise
Allscripts®
Epic Systems Corporation
GE Centricity
InterSystems Ensemble®
and DeepSee®
TDI
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System Management Services
CHS offers a comprehensive set of System Planning & System Management solutions that optimize overall IT investment, maximize system performance, minimize risk of downtime and reduce overall maintenance costs.
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Service Offerings
Our System Management Services Include:
System Configuration & Performance Assessments
- CPU & memory utilization analysis
- Monitoring hardware load balancing and network utilization
- Disk utilization and preferred paths
- Database layout and fragmentation, review error logs
- PING testing to web framework servers, remote sites, printers and interface servers
- Login record review
Remote & Onsite System Management
Service plans can be structured to meet your particular needs, including annual service plans, vacation coverage or:
- Daily monitoring of nightly processing, usage & error logs
- Interface connectivity monitoring and testing
- Weekly file structure clean up
- Build printers including utilization strings
- Test restore of backups
Also available:
- Preventative maintenance, including patching and firmware updates
- Implementation, management and upgrades of hardware and operating systems
- Cache Conversions & Reconfigurations
- System monitoring and results for performance tuning
Quarterly Preventative Maintenance Program
Routine preventative maintenance of operating systems, servers and databases is the most cost-effective means of maximizing system response time and minimizing downtime. This ensures compliance with vendor requirements which enables effective and timely support.
Also available:
- Installation of patches
- Stand-alone backup of system disk
- Disk de-fragmentation
- Cache database restructure (gblockcopy)
- Cache, HP OpenVMS and AIX upgrades
- Directory file structure clean up
Disaster Recovery Planning & Implementation
CHS conducts a comprehensive review of the entire system architecture to develop a disaster recovery plan and works collaboratively with you and your vendors to implement and validate the plan.
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