Rob founded Culbert Healthcare Solutions after twenty years of healthcare information technology experience. Rob began his career at IDX serving large health systems and academic medical centers and his areas of responsibility included programming, Western Region Programming Manager, Eastern Region Customer Support Manager and finally Western Regional Manager for Customer Support and Implementations. For the past eleven years Rob served a number of the largest healthcare organizations in the country delivering and marketing Clinical and Financial Systems Implementation, Revenue Cycle Improvement, Interim Staffing for Practice Management, Billing Operations and Information Technology.
Brad has over twelve years of experience working with entrepreneurial companies to develop and deliver information technology products and services to the healthcare industry. After managing numerous revenue cycle and operations transformation consulting engagements for large academic medical centers and managed care organizations, he then served as a strategy consultant for a venture capital firm in Zurich, Switzerland assisting their biotech and pharma portfolio companies to enter various international markets.
Dr. Gagliano brings more than 25 years of clinical and leadership experience to Culbert. Before joining Culbert, Dr. Gagliano served as senior vice president of CVS Health and as Chief Medical Officer of MinuteClinic, CVS Caremark. In these roles, she led operations, physician management, footprint expansion, health system affiliations, as well as innovation of new services including telehealth. Under her leadership, CVS/MinuteClinic grew from 400 to over 1,100 clinics in 6 years, seeing over 5 million patients annually. Prior to this, she served as senior vice president of Practice Improvement at Massachusetts General Hospital (MGH)/Massachusetts General Physicians Organization (MGPO), where she was responsible for improving patient access, clinical quality and operational efficiency for MGH’s 400 medical practices. In addition, as a physician leader she led efforts to enhance physician productivity, maximize use of the EHR, and to develop leadership talent. Dr. Gagliano completed her M.D. from Harvard Medical School, M.B.A. from Northeastern University and B.S. from Union College. She is a renowned speaker, most recently presenting at the following conferences, among others: IEEE PULSE EHR Visionary Series, Providence Women in Leadership Symposium, and The Wharton Business School Healthcare Conference. Additionally, she was recently recognized by Providence Business News as an industry leader in healthcare services.
Dr. Randy Jones is the Senior Vice President for Consulting Services (Western Region) for Culbert Healthcare Solutions. Jones, a 30-year veteran of the health care industry, has served as chief financial officer, chief administrative officer, and chief executive officer and was most recently the Chief Administrative Officer for Ambulatory Care at UT Southwestern Medical Center in Dallas, Texas. Jones has held significant leadership roles in integrated delivery systems, health plans, physician group practices and the health care technology industry. Between 2008 and 2010 he was a shareholder and General Manager with Anodyne Health Partners, a physician revenue cycle software company that was acquired by athenaHealth in late 2009. Prior to his role with Anodyne Health Partners, Jones was the President and Chief Executive Officer with UNTHealth, the faculty practice plan of the University of North Texas Health Science Center. Jones holds a doctorate in health care administration from the Medical University of South Carolina, a master’s degree in finance and economics from the University of Oklahoma and an undergraduate degree in general business from the University of Nebraska. He is board certified in health care management (Fellow, America College of Healthcare Executives) and physician group practice management (Fellow, American College of Medical Practice Executives). Jones is a former Medical Service Corps officer with the United States Air Force, was on the staff of the Secretary of Defense in Washington D.C. as a Senior Health Policy Analyst and National Managed Care Program Executive between 1994 and 1997 and is a veteran of Operation Desert Storm. Jones has held faculty appointments in health care management with Texas Christian University, A.T. Still University, and the University of North Texas Health Science Center and has taught graduate courses in health care management, health policy, and health care finance.
Ellen has over 30 years experience in academic physician practice plans and hospital based physician groups. Her background is comprised of leadership roles in revenue cycle, patient access, systems selection, design and implementation and project management. She has extensive experience with GE and Epic. Prior to joining CHS Ellen was the Director of Revenue Cycle Operations at the University of South Florida. She also served as an Associate Executive Director at the University of Connecticut Health Center and created and managed the legacy physician group at Hartford Hospital.
Alan Worsham has spent more than thirty (30) years in healthcare with a passion for helping clinicians, operational leaders and information technology professionals work in concert to improve organizational effectiveness and efficiency. Alan has spent a large part of his career in academic medical centers where he held executive roles in IT and led enterprise-wide process improvement initiatives. As a consultant, he has used his deep expertise in physician practice management, operations and technology to assist healthcare organizations across the country. Prior to joining Culbert, Alan was an Executive Director with Sutter Health responsible for Sutter Community Connect, a SaaS-model, Epic-based, electronic health record and practice management suite.
Kiera brings over 25 years’ experience in Healthcare Information Technology to Culbert. She spent the majority of her career at GE Healthcare / IDX supporting a diverse customer base, developing innovative training programs, and leading an education team. After leaving GE, Kiera worked at Boston Medical Center providing both system and revenue cycle expertise to the organization during and after a GE system implementation. Kiera leads the GE/Allscripts consultant team.
Heather L. Espino, MPA, brings more than 15 years of Healthcare and Information Technology experience and is currently working as an Epic Manager with Culbert Healthcare Solutions. Heather is a Senior Consultant with Epic transformation expertise. Before joining Culbert, Heather served as Director of Ambulatory and Ancillary Epic Programs, Systems and Applications with Centura Health in Denver, Colorado. In this role, Heather worked as part of a team to install Epic applications Enterprise wide. Heather was responsible for 17 Epic applications and oversaw a team of 45, to include 2 managers. Heather holds a Master Black and Lean Belts in Six Sigma and started the PEP program at Centura Health. Heather is passionate about the patient and keeps the patient in mind when doing her work. Before Centura Health, Heather has worked in various consulting, provider training and practice administration roles for various primary care and multi-specialty groups in Colorado.
Carolyn Burns started in June, 2017 as Culbert’s Director of Human Resources. Starting her human resources career in Recruitment over 15 years ago, Carolyn has since served in a variety of Human Resources roles within the healthcare industry including roles at Boston Medical Center, Dana Farber Cancer Institute and more recently as an HR Manager for Physician Affiliate Group of NY.
DJ joined Culbert as Controller in September 2017. For over 15 years DJ has worked in a variety of industries including the biotech space. With a background in both public and private companies, DJ has worked to improve and implement policies and procedures that helped the finance group and company adhere to all applicable regulations. DJ has a Bachelor’s degree in Accounting from Bentley College.