Epic Consulting Services

Culbert’s combination of Patient Access, Clinical and Revenue Cycle operations combined with our Epic application expertise uniquely qualifies us to develop and implement innovative Epic programs which enable our client to successfully navigate the changing healthcare landscape. Our Epic Consulting Team, comprised of seasoned professionals cross-certified in multiple Epic applications, leverages proven best practices to maximize learning and minimize operational risk to drive both operational change and Epic adoption. [read more=”Read More” less=”Read Less”] Desired Experience & Skills:
Culbert is looking for consultants who can successfully prove to accomplish the following and can bring those accomplishments to our clients. Examples of experience include:

  • IT Strategy & Vendor Selection
    • Enterprise-Wide Patient Access, Clinical & Revenue Cycle Applications
    • Return on Investment (ROI) & Total-cost-of-ownership (TCO) Analysis
    • Reporting and Informatics Program Development
  • Organizational Redesign
    • Operational & IT Governance Design
    • Single Business Office Design
    • Centralized Patient Access Units
  • Implementation, Optimization & Upgrade Services
    • Program & Project Management
    • Implementation Strategy to Maintain Physician & Staff Productivity
    • Clinical Documentation Improvement
    • Upgrade Assistance
    • Workflow Analysis/Design
    • Training & Go-live Support
    • Post-live Optimization Programs
    • Meaningful-Use and PQRS program leadership
    • Specialty Focused Module Expertise
  • Reporting, Integration & Technical Services
    • BI & Cogito Strategy
    • Custom Reporting: Clarity, Reporting Workbench, Radar & Chronicles
    • Interface Development (Bridges, iSirona & Ensemble)
    • Cache and Visual Basic programming
    • Data Conversions
  • Epic Certification required
  • Bachelor’s or Master’s degree highly preferred
  • Ability to travel weekly within the continental US (typical work week is Monday – Thursday, 4 ten hour days onsite)
  • Minimum of 80% utilization


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Epic Revenue Cycle Consultants

Culbert’s Epic revenue cycle team combines operational management experience and Epic application best practices to help organizations improve the effectiveness and efficiency of their revenue cycle. Our cross-functional team has led the design of Single Billing Offices, implemented and managed highly effective revenue integrity programs, executed our risk to revenue methodology to mitigate risks to cash flow throughout Epic implementations, and served in interim billing management roles. [read more=”Read More” less=”Read Less”]Desired Experience & Skills:
Culbert is looking for consultants who can successfully prove to accomplish the following and can bring those accomplishments to our clients. Examples of experience include:

  • Assessment
    • Review Radar dashboards and find opportunity to improve to support operations
    • Error pool and interface optimization opportunities, and centralized scheduling and registration education needs
    • Maintenance and support cross certification needs including hospital and professional billing staff
    • Enhance patient self-pay capabilities, reduce rejected claims and increase net cash
    • Improve collections, decrease days in A/R by improving charge lag and claims accuracy
    • Improve work queue management through accurate algorithms and account prioritization automation

Education & Requirements:

  • Epic Certification in Resolute HB and/or PB required
  • Bachelor’s or Master’s degree highly preferred
  • Ability to travel weekly within the continental US (typical work week is Monday – Thursday, 4 ten hour days onsite)
  • Minimum of 80% utilization

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GE Centricity Business Consultants

Culbert’s GE team collaborates with our clients on the implementation and optimization of their revenue cycle and operations solutions with the most knowledgeable and experienced support to compete in our ever-changing industry more effectively. [read more=”Read More” less=”Read Less”]Desired Experience & Skills:
Culbert is looking for consultants who have successful proven the accomplish the following and can bring those accomplishments to our clients. Such accomplishments include but not limited to:

  • Centricity Business
    • Registration, Scheduling, and Billing Workflow optimization
    • Implementation and Upgrade Project Management
    • Training and Go-Live Support
    • TES and ETM Design, Build, Optimization and Support
    • Staff Augmentation: Backfill Support and AR Wind Down Strategy
  • Revenue Cycle Advisory
    • Centricity Business Expertise
    • Patient Access & Revenue Cycle Assessment, Optimization & Redesign
    • Performance Metrics & Benchmarking

Education & Requirements:

  • GE Centricity Business Experience with BAR required
  • Experience with ETM, HPA and/or MCA a plus
  • Bachelor’s or Master’s degree highly preferred
  • Ability to travel weekly within the continental US (typical work week is Monday – Thursday, 4 ten hour days onsite)
  • Minimum of 80% utilization


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Revenue Cycle Consultants

As the healthcare industry faces increasing financial pressures from evolving reimbursement models, government regulations, Accountable Care Organizations, and healthcare reform, it has never been more important for physicians and hospitals to optimize the efficiency and effectiveness of revenue cycle performance. Culbert’s Revenue Cycle practice provides comprehensive solutions to maximize performance, increase efficiencies and enhance the overall patient experience. [read more=”Read More” less=”Read Less”]Desired Experience & Skills:
Culbert is looking for consultants who can successfully prove to accomplish the following and can bring those accomplishments to our clients. Examples of experience include:

  • Revenue Cycle Assessment
    • Thorough Review of front and backend operations
    • Workflow analysis and redesign
    • Performance metrics and benchmarking
    • Revenue cycle systems review including EHR charge capture
    • Identification and prioritization of opportunities for improvement
    • Implementation action plan
    • Staffing size, structure & benchmarking
  • Billing System Management & Optimization
    • System implementation project management
    • Implementation of advanced functionality
    • Remote and onsite application support
    • Custom report writing
  • Charge Data Master, Coding & Compliance Review
    • Physician Education
    • Coding and compliance audits
    • EHR form/template assessment
    • Code scrubber technologies
  • Interim Revenue Cycle Management
    • Executive leadership
    • Supervisors
    • Third-party contracting and settlement negotiations
    • Vendor selection for outsourced billing management
  • Development of Central Patient Access & Revenue Cycle Functions
    • Single business office for professional & hospital services
    • Central patient access unit for registration & scheduling
    • Standardized policies & procedures
  • Extended Billing Office Functions
    • A/R remediation
    • Settlement negotiations with payers
    • Denial Resolution
    • Cash Acceleration

Education & Requirements:

  • Bachelor’s degree in a business or healthcare management discipline required. A master’s degree in a business or healthcare management discipline is highly preferred. Consideration will be given to exceptional candidates without a degree with 10 or more years of experience in revenue cycle management at the manager level or higher.
  • Professional billing systems certification preferred.
  • Epic Resolute HB and/or PB Certification/Experience preferred.
  • Ability to travel weekly within the continental US (typical work week is Monday – Thursday, 4 ten hour days onsite)


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