The IT function has evolved over the last several decades from being a completely operational support expense, to a strategic enabler. Over the last decade, it has further transitioned to provide a potential strategic advantage. The leadership role for that function has similarly... read more →
Nov
05
Oct
10
Epic’s 2017 and 2018 releases have included significant opportunities for improving access to clinical services, streamlining workflows, and increasing patient satisfaction. Every upgrade presents the opportunity to evaluate current processes, policies, and procedures, and to incorporate performance improvement initiatives as part of the general upgrade activities. However, every organization is... read more →
Sep
06
A major concern for Healthcare CIOs for decades has been the development, procurement, and implementation of systems designed to capture data. As those systems have become more sophisticated, the controls around data capture have become more complex. There are module settings and required fields, and rules engines that allow you... read more →
Aug
21
As Healthcare Organizations continue to look for opportunities to improve business processes, operational efficiencies, expenses, and productivity, robotic process automation (RPA) is a new approach to drive these key business objectives. Robotic Process Automation (RPA) automates processes that are transactional and repetitive, essentially mimicking human behavior for rule-based tasks, allowing... read more →
Jul
31
CMS recently released proposed regulatory changes for 2019, including telehealth, MACRA, and pricing requirements. However, the most disruptive change is the “Patients over Paperwork” effort overhauling E&M documentation and coding rules in response to physician burnout blamed on the EHR and administrative tasks. CMS is proposing a single billing level... read more →
Jul
09
It was the best of times, it was the worst of times….With apologies to Charles Dickens, this sums up the current landscape for Electronic Health Records in the US at the current time. Strong competitors like Epic and Cerner have become dominant in the large organization space. Market consolidation has... read more →
Jun
11
Overview on Alert Fatigue- Dr. Nancy Gagliano & Wayne Thompson Health Affairs from 2011 sums up the challenge well in their article “Clinical Decision Support Systems Could Be Modified To Reduce ‘Alert Fatigue’ While Still Minimizing The Risk Of Litigation”[1]. As Meaningful Use incentivized the implementation of EHRs, providers faced... read more →
May
22
As the healthcare industry continues to shift to value-based care models, how does an organization begin or continue to move towards this ever-changing climate and focus on delivering quality healthcare that is safe, effective, patient centered, timely, efficient, and equitable? This is precisely the reason why an organization might decide... read more →
Apr
30
Stop by and see Senior Consultant Joe Huffman speak at Centricity Live on Wednesday , May 16th 1:30-2:30 St. Joseph Heritage Health (SJHH) had expertly leveraged the capabilities of Centricity Business's Billing Accounts Receivable (BAR) and managed care area... read more →
Mar
29
Staff development in addition to training is often taken lightly. There is training….and there is training and developing. Unless you have actual dedicated trainers on your team, we depend on other staff leveled employees to train assist with training. Your staff level trainers will only pass down the specific tasks... read more →
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