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Culbert Healthcare – CHS Culbert Healthcare – CHS
  • SERVICES
    • CLINICAL OPERATIONS
    • MANAGEMENT CONSULTING
    • HEALTH IT
      • EPIC CONSULTING
      • ATHENAHEALTH & ATHENAIDX
      • ALLSCRIPTS CONSULTING
      • CERNER CONSULTING
  • MEDIA & EVENTS
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    • MANAGEMENT TEAM
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Mar 11

Cash Posting: No Longer a Data Entry Role-

Cash posting originally was a very data entry-oriented job, but today its nothing like that at all. Most of the world only sees the advances in healthcare from a clinical perspective, but the business side of healthcare is ever changing, and cash posting has not been immune to those changes.... read more →
  • March 11, 2020
  • Nadiya Rajan
  • Revenue Cycle
Sep 18

Patient Access: Technology, it’s More Than Just a Telephony System- How Does Your Organization Score?

Dr. Nancy Gagliano & Michelle Taylor   Centralizing patient access is the current trend in healthcare.  Improve your patient experience by giving them one phone number to access your entire health system.  Improve patient access, volume, reduce costs all while meeting rising consumer expectations. However, once an organization starts down... read more →
  • September 18, 2019
  • Dr. Nancy Gagliano, MBA
  • Uncategorized
Sep 10

Patient Access- Staffing

For a successful patient access center, you must have the right staff and the right number of staff.   The right staff involves hiring, training, management, leadership, and retention, supported by solid processes and technology.  Determining the right number of staff, must account for numerous factors such as handle time, service... read more →
  • September 10, 2019
  • Dr. Nancy Gagliano, MBA
  • Patient Access, Uncategorized
Aug 21

Consultant Spotlight- Wayne Thompson- Healthcare Executive

Wayne Thompson, Executive Consultant Wayne is a former CIO and a seasoned healthcare executive with over three decades of management experience. Wayne’s recent projects include: Vendor selection: leading an evaluation of EHR infrastructure hosting options for a large integrated delivery network. Vendor due diligence: evaluating both on-premise and remote-hosted options... read more →
  • August 21, 2019
  • culbert
  • Uncategorized
Aug 01

Patient Access: Partnering with Clinicians is Essential for Success

Providers and clinical practices are persuaded to transition patient access responsibilities to a central patient access center.  This comes with the promise of removing administrative burdens for patient scheduling, registration, and more, thus, the practice can focus solely on delivery of care.  Patient access center set-up typically transfers existing patient... read more →
  • August 1, 2019
  • Dr. Nancy Gagliano, MBA
  • Patient Access
Jul 09

Patient Access Centralization- Far More Complicated than Anticipated

Over the last decade, health care organizations have implemented centralized access centers with the promise of a panacea to improve patient satisfaction, access, volume, revenue, and all that ails ambulatory operations.  Numerous articles have espoused the value of this approach.  Unfortunately, organizations are struggling with numerous challenges, having underestimated the... read more →
  • July 9, 2019
  • Dr. Nancy Gagliano, MBA
  • Patient Access
Jul 09

Aligning Access Approach with Provider Strategy

Join our Webinar on Wednesday, August 14th led by Dr. Nancy Gagliano https://attendee.gotowebinar.com/register/6118973923645503244
  • July 9, 2019
  • culbert
  • Uncategorized
Jun 10

Accessing Epic Data in 3rd Party Business Intelligence Programs-New Features & Benefits

A health organization is more than just its EMR.  If you have already invested in Business Intelligence tools like SAP Business Objects, Epic has a few new developments to enhance their integration.
  • June 10, 2019
  • Tom D
  • Uncategorized
May 30

Epic Reporting- New Features and Benefits for your Organization

Knowledge is power, especially when knowledge is in the hands of the powerful.   In response to regulations and healthcare developments, Epic continues to build and refine it's reporting tools.   Knowing the kinds of details C-Suite executives often ask for, Epic has new offerings to answer their questions with limited staff... read more →
  • May 30, 2019
  • Tom D
  • Epic, Epic Reporting, Uncategorized
May 16

Epic Security Optimization: Collaboration is Key

Regardless of whether your organization has been live on Epic for years or has just recently implemented, security tends to be a burning topic.  Even with thorough testing, it is difficult to get it right on the first try given the hundreds of security points available for each security class... read more →
  • May 16, 2019
  • Angie Hein
  • Epic Security
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