Rob founded Culbert Healthcare Solutions after twenty years of healthcare information technology experience. Rob began his career at IDX serving large health systems and academic medical centers and his areas of responsibility included programming, Western Region Programming Manager, Eastern Region Customer Support Manager and finally Western Regional Manager for Customer Support and Implementations. For the past eleven years Rob served a number of the largest healthcare organizations in the country delivering and marketing Clinical and Financial Systems Implementation, Revenue Cycle Improvement, Interim Staffing for Practice Management, Billing Operations and Information Technology.
Brad has over twenty years of experience working with entrepreneurial companies to develop and deliver IT and consulting solutions throughout the healthcare industry. Brad provides executive sponsorship of IT strategy and operational transformation engagements to provider organizations, leads due diligence and advisory services for private equity investors, and manages the firm’s business development efforts. As President of Culbert, Brad leads growth strategy, service line development, and serves as a trusted advisor for client executives.
Craig joined Culbert Healthcare in June 2019 as Chief Operating Officer. He is a dedicated and energetic operations and finance executive with diverse experience in fast-paced healthcare business settings. Prior to Culbert, Craig successfully collaborated with industry leaders and founders of emerging growth professional services and healthcare firms like Caro Research, Boston Health Economics and Humedica. He has a demonstrated track record of helping firms to develop and implement high-value financial, operational, and growth strategies.
Craig has a Bachelor’s degree in Finance from Bentley University and a Master’s of Business Administration degree from Assumption College.
Ellen has over 30 years experience in academic physician practice plans and hospital based physician groups. Her background is comprised of leadership roles in revenue cycle, patient access, systems selection, design and implementation and project management. She has extensive experience with GE and Epic. Prior to joining CHS Ellen was the Director of Revenue Cycle Operations at the University of South Florida. She also served as an Associate Executive Director at the University of Connecticut Health Center and created and managed the legacy physician group at Hartford Hospital.
Alan Worsham has spent more than thirty (30) years in healthcare with a passion for helping clinicians, operational leaders and information technology professionals work in concert to improve organizational effectiveness and efficiency. Alan has spent a large part of his career in academic medical centers where he held executive roles in IT and led enterprise-wide process improvement initiatives. As a consultant, he has used his deep expertise in physician practice management, operations and technology to assist healthcare organizations across the country. Prior to joining Culbert, Alan was an Executive Director with Sutter Health responsible for Sutter Community Connect, a SaaS-model, Epic-based, electronic health record and practice management suite.
Dean has over 30 years of executive leadership experience in academic practice and hospital settings.
Prior to joining Culbert in 2017, for nearly two decades he served as President of Connecticut Children’s Specialty Group (CCSG), a subsidiary of Connecticut Children’s Medical Center (CCMC). Under his leadership, CCSG grew more than six-fold. He led CCSG’s integration as a wholly owned subsidiary into CCMC, improving strategic and operational alignment. Dean also internalized the revenue cycle function, resulting in a $3M annual revenue improvement. As SVP Marketing and Business Development at CCMC, he drove 40%+ growth in regional inpatient market share by establishing a new partnership with a hospital system.
Dean served as a Board Director for the Child Health Development Institute and the Association of Administrators in Academic Pediatrics (AAAP).
Dean holds a Master of Business Administration with concentration in Health Care Management from The Wharton School of the University of Pennsylvania, and a Bachelor of Arts in Health and Society from Brown University.
Kiera brings over 25 years’ experience in Healthcare Information Technology to Culbert. She spent the majority of her career at GE Healthcare / IDX supporting a diverse customer base, developing innovative training programs, and leading an education team. After leaving GE, Kiera worked at Boston Medical Center providing both system and revenue cycle expertise to the organization during and after a GE system implementation. Kiera leads the GE/Allscripts consultant team.
Kristina Rickhoff is an Executive Consultant for Culbert Healthcare Solutions. Kristina is a results-driven leader with extensive revenue cycle management and healthcare operations experience in hospitals, physician group practices/faculty practice plans, and the healthcare technology sector. She is a subject matter expert in revenue cycle operations, ambulatory and surgical operations, business and strategic planning, coding and documentation improvement, managed care contracting, quality management/reporting, clinical integration, patient satisfaction, and health information technology.
During her 15-year tenure at Washington University School of Medicine, Kristina was a key leader in many revenue cycle management initiatives that led to operational efficiency and effectiveness in all areas of the revenue cycle, including patient access, coding, billing, accounts receivable management, and analytics. She led several health information technology conversions, including the initial transition from paper to electronic health record and work-by-exception based accounts receivable management to the latest in leading the planning and project development of the transition to Epic’s EHR and Resolute Professional Billing. At Hospital Sisters Health System, Kristina was the director of the Southern Illinois Division’s business office. She served as the Access and Revenue Cycle Readiness Lead ensuring enhanced operational readiness through the development of tools and processes to correct errors at the ‘root’ for their upcoming Epic Resolute Hospital Billing SBO implementation. Since joining Culbert, Kristina has managed major operational and technical revenue cycle optimization initiatives. She has been responsible for the development, implementation, and administration of all policies and procedures relating to revenue cycle operations. She championed Epic Professional Billing revenue cycle improvements including within patient access, medical records, coding, billing and collections to aid in the resolution of identified revenue cycle issues. Notable metric improvements include reduction of first pass denial rate, increased collections, decrease in overall and aged A/R (despite increased charges).
Kristina holds an undergraduate degree in health services technical management from DeVry University and a graduate degree in business administration from McKendree University. She is a certified Registered Health Information Technician (RHIT®) and is certified in Epic’s Resolute Hospital Billing SBO application. Kris is an active member of AHIMA, currently seeking certification in clinical documentation improvement, and is an adjunct instructor of coding and billing courses necessary to achieve coding and billing certification.
JoAnne joined Culbert Healthcare in April of 2020 with over 15 years of accounting experience. She leads the day to day financial operations of the Company, and is also responsible for cash management, forecasting, financial projections, and budget planning. JoAnne works closely with our Senior Management team and Project Managers to assist with proposals and vendor contracts. JoAnne has both public accounting and private industry experience. She started her career working as an auditor for regional CPA firms in upstate NY and the Boston area. She worked on both public and private engagements while being exposed to many different industries. When JoAnne is not with her Culbert family she enjoys time spent boating or at the beach with her husband and two girls.